These terms of service ("Terms") apply to all services provided by FBG-PREP. They are deemed accepted upon the first shipment entrusted to FBG-PREP.
1. Purpose
FBG-PREP provides a logistics preparation service for marketplace sellers: receiving, inspection, labeling, packaging, shipping. Details of the services are available on fbg-prep.com/comment-ca-marche.
2. Pricing
Prices are published and accessible on the fbg-prep.com/tarifs page. All prices are in euros, excluding tax. Applicable VAT is 20%.
FBG-PREP may modify its pricing at any time, with 30 days' notice for active clients.
3. Orders and quotes
Services are ordered by email or via the client portal fbg-prep-app.com. A quote may be issued upon request for large volumes (more than 10,000 units/month).
4. Minimum volume
Access to the service is subject to a minimum volume of 150 sellable units per month.
5. Payment
Invoices are issued on a monthly basis and payable upon receipt, at the latest within 30 days end of month.
In the event of late payment, penalties at the legal rate increased by 10 points, as well as a flat-rate recovery indemnity of 40 €, will be applied without prior formal notice.
6. Lead times
FBG-PREP undertakes to prepare and hand shipments to UPS within the following timeframes, counted from the actual receipt of goods at the warehouse: 24 h for a reception of up to 3,000 units, 48 h from 3,001 to 6,000 units, 72 h from 6,001 to 10,000 units. Beyond 10,000 units received at once, the timeframe is agreed with the client.
7. Liability
FBG-PREP takes reasonable measures to preserve the integrity of the goods entrusted to it. Its liability is limited to the purchase value of the goods excluding taxes, within the limits covered by its professional liability insurance policy in force.
FBG-PREP cannot be held responsible for delays attributable to the carrier, to marketplaces, or to a case of force majeure.
8. Accepted goods
FBG-PREP does not accept illegal, dangerous, expired products, counterfeits, or products requiring specific authorizations (alcohol, medicines, etc.) without prior written agreement.
9. Termination
The Terms are concluded without a fixed term. Either party may terminate at any time, by email. Ongoing services will be invoiced.
10. Applicable law and jurisdiction
These T&Cs are governed by French law. Any dispute falls under the exclusive jurisdiction of the courts of Montpellier, France.